We Are Here to Help
Contact Information
Contact Boitoi for order support, shipping assistance, product enquiries, payments, returns, refunds or general help.
Support available Monday to Saturday
Existing order-related enquiry?
Please mention your Boitoi Order ID, registered telephone number and a clear description of the issue in your email. Requests without an Order ID may require additional verification and could take longer to resolve.
Registered Office
Boitoi India LLP
Howrah – 711114
West Bengal, India View on Google Maps
Support Schedule
Working Hours
Monday to Saturday
11:00 AM – 06:00 PM IST
Sundays
Closed
Public Holidays
Closed
Choose the right channel
Get faster assistance
Selecting the correct support channel helps us resolve your query faster.
01
Call for instant help
Use telephone support for urgent order, payment or delivery assistance during working hours.
02
WhatsApp for quick updates
Use WhatsApp for short queries, order-status assistance and document or image sharing.
03
Email for detailed cases
Use email for returns, refunds, complaints, damaged products, missing items or cases requiring detailed evidence.
Business-hour calculation
Response times are calculated during Boitoi’s working hours. Sundays, public holidays and officially declared non-working days are excluded from business-hour calculations.